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(p. 67) Module 4—Communication Training (Sessions 10–12) 

(p. 67) Module 4—Communication Training (Sessions 10–12)
(p. 67) Module 4—Communication Training (Sessions 10–12)

Amy Weisman de Mamani

, Merranda McLaughlin

, Olivia Altamirano

, Daisy Lopez

, and Salman Shaheen Ahmad

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date: 27 January 2021

This chapter introduces the Communication Training Module, which is aimed at improving communication patterns amongst family members in ways that prioritize their values and culture. The chapter reviews the role of communication in mental health, communication deviance within schizophrenia spectrum disorders, and notable cultural differences in communication styles. The communication module is then introduced, including key components of communication (i.e., the three Cs: clear, concise, and confirming what you hear) and guidelines for facilitating roleplays. Clinicians are instructed on how to discuss communication and culture with their clients and how to introduce multiple communication strategies through homework assignments and worksheets. Strategies such as expressing positive feelings, attentive listening, making positive requests for change, and expressing negative feelings about a specific behavior are included. A case illustration about two Black mothers and their son with schizophrenia demonstrates the process.

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