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(p. 28) Rapport, Resistance, and Reactance 

(p. 28) Rapport, Resistance, and Reactance
(p. 28) Rapport, Resistance, and Reactance

Emily K. Alison

, Laurence J. Alison

, Frances Surmon-Böhr

, and Neil D. Shortland

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date: 27 January 2021

This chapter outlines the definition of and use of rapport, based on principles of humanistic psychology. While rapport has been recognized in countless studies as a key feature of successful interrogations, it has historically been poorly defined and operationalized. This chapter uses real-world examples to highlight what rapport is and what it is not. The chapter also highlights key concepts and strategies drawn from the motivational interviewing literature that can be successfully applied to an interrogation context. Specifically, the chapter discusses a form of interviewee resistance known as “reactance,” which can be created by an interviewer trying too hard to make someone talk.

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