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(p. 267) Standards for Quality Care 

(p. 267) Standards for Quality Care
Chapter:
(p. 267) Standards for Quality Care
Author(s):

Peter D. McLean

and Sheila R. Woody

DOI:
10.1093/med:psych/9780195116250.003.0009
Page of

date: 17 September 2019

This chapter discusses concrete steps for evaluating and improving quality of care. It first discusses ‘quality’ as a concept, reviewing indicators of good care at various levels of analysis, followed by recommendations for how to improve client outcomes at a local level, for instance, within a group practice. Finally, because suggestions for making improvements in patient care necessarily bring up the topic of changing practice patterns, some ways to learn new interventions and to influence one’s colleagues to make positive changes are explored.

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