(p. 44) Assessment of Performance
- DOI:
- 10.1093/med:psych/9780195385496.003.0005
Chapter 5 discusses analysis of performance, and how the outcomes from performance measurement activities fall into four main categories: between individual comparisons, within individual comparisons, system maintenance, and documentation. It also addresses how performance measures used for comparing between individuals contribute to decisions on salary, promotion, termination, and similar actions, how those intended for within-individual comparisons are primarily used for identifying training and development needs and giving individual feedback. It also examines how performance appraisal systems intended for systems maintenance have outputs involved with goal attainment and clarification, evaluating the personnel system, and identifying organizational development needs, and that documentation results in recording personnel decisions, meeting legal requirements, and providing criteria for validation research.
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